About our Service

Shipping damage has increased, and we advise reviewing the product for damage upon arrival and noting any damages with the driver before they leave. Please take pictures as well.

We accept incoterms with EXW, FOB, FCA, CIF, CNF, CPT & DAP etc for bulk shipments. We can deliver samples by air as well, according to your requirements. We usually ship by FedEx, DHL, UPS, and TNT, which takes 4-5 working days to arrive.

Currently, we are planning to build a customer portal. In the meantime, you can contact our customer service department to get the latest information about your order.

Production orders usually take between 4-6 weeks, and we can provide specific and current lead times when we quote your project.

After reviewing your project requirements, we start with the drawing/rendering process. We then make any needed adjustments and fabricate a working sample to your specifications. Some prototypes incur a cost, but most times, credit is issued once production begins. We always communicate the details upfront.

The process includes quotation, prototype creation, prototype/sample confirmation, proforma invoice for deposit payment, production, inspection, QC report, finished production photos, balance payment, and shipment arrangements. You can provide us with your display item image with sizes/dimensions, product weight information, display printing areas, and quantity for a quotation. If you are unsure about the display design,

In most cases, we can provide a price quote within 8 hours after receiving details about the display, such as material, size, printing colors, and design.